Amaanistore Returns Policy
Making a return is easy. If you are not 100% satisfied with your purchase, return it within 90 days of receipt and in saleable condition for a refund or like-for-like exchange. Returns are only accepted online for products purchased directly from Amaanistore.com.If on receipt of your product, you are uncertain about your purchase please keep your product in the original packaging until you have decided whether or not you wish to keep it. All returns should be in ‘as new’ condition, both unwashed and unworn. When returning items to Amaanistore please ensure the product is well packaged and protected from damage in transit. Gifted products can only be refunded to the original purchaser or a credit note can be provided to the gift recipient. Gift exchanges will show on the order history of the original purchaser. All gift cards are non-refundable.
If you would like to make an exchange on your purchase please follow the steps in the section ‘How to make a return’. Exchanges can be made on a like-for-like basis, this means a different size or colour of the same product. If you would like a different product, please use the same process to return the item for a refund and place a new order.
Amaanistore is committed to product excellence and stands behind the quality of the products it produces, although, from time-to-time manufacturing, faults can and do occur. If you think your product has a suffered a manufacturing fault please contact us. Items that are damaged as a result of excessive or long-term usage are not considered faulty. Returned items that have been worn should be laundered before return, receipt of unwashed garments may result in your product being returned to sender.
For International returns
Please follow the instructions that will be provided to use the Amaanistore free returns service. Please note if you choose not to use the free returns service any postage/shipping costs will not be refunded and we cannot take responsibility for any loss or damage caused by independent carriers.
Amaanistore will not accept customs charges incurred when returning items. All packages must be marked “Goods returned under warranty”.